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FAQ

SHIPPING POLICY

 

I offer worldwide shipping.

Your painting will be shipped via DHL. Any claims for damaged packages must be submitted to DHL. Your package will have its own tracking number and will be sent to you. You can contact me and I will try my best to help you.

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Delivery times will depend on the product ordered and delivery location. Typically, orders can take between 3 and 10 working days to arrive within Europe. Worldwide delivery takes 10-14 business days.

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I charge a flat rate depending on the size, weight, and packaging materials, allowing me to securely pack your purchase for a safe journey.  

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Your painting is packed using professional packing materials. I will do everything possible in my power to help ensure that your painting arrives safely.

 

 

RETURNS/EXCHANGES

 

Paintings are not subject to the return policy.

If you have any questions about the art,  please contact me. I am always glad to send you additional pictures or videos of the painting to help you make a decision.

 

 

PAYMENT

 

I accept various payment methods, including credit cards, PayPal, and other secure online payment option

 

 

COMMISSIONS

 

I accept custom orders.

Prices for custom artwork are 20% higher than other original paintings due to the additional time required through the collaborative process of planning and executing your artwork.

Please contact me to discuss your ideas and together we can create a unique piece. Please note that I do not make exact reproductions of past paintings, but it is possible to make a drawing very similar.

Buyer is responsible for all shipping costs for the artwork.

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